Get in Touch With Us
Have a question about something on sweepscasinosites.gb.net, or spotted a detail that looks out of date? This page explains what we can help with, what to include in your message, and which problems we can't solve because they belong with the casino itself.
What we can help with
Best Sweepstakes Casinos is an independent comparison site. We research and review sweepstakes and social casinos, and we publish what we find. That shapes the kind of message we are best placed to answer.
- Corrections: Offers, eligible states, age rules, redemption minimums and payment options change often. If something on a page no longer matches what an operator's official rules say, tell us which page and which detail.
- Questions about our reviews: If you'd like to know how we arrived at a rating or why an operator is listed where it is, ask. Our ratings are editorial. They are not customer-review scores, and commission does not buy position.
- Suggestions: Is there a new sweepstakes casino or a topic you'd like covered? Send it over. We can only list operators after we have reviewed them.
- Business and editorial enquiries: Introduce yourself and explain what you have in mind. Note that we don't sell rankings.
- Responsible play concerns: If you're worried about your own play or someone else's, say so. We can point you to support organizations.
What to include in your message
A few details let us respond faster and more accurately:
- The page address or the name of the operator you're asking about.
- The exact detail in question, such as an offer, a state restriction or a redemption threshold.
- Where you saw different information, ideally the operator's official rules or terms.
- The date you checked, since sweepstakes terms and state availability can change quickly.
Please never send passwords, full card numbers, bank details or ID documents. We will never ask for them.
Problems with a casino account: contact the operator
We don't run any of the casinos we review, so we can't see your account, unlock it, approve identity checks or release a prize redemption. For those issues, use the support channel in the operator's own terms. Sweepstakes operators publish official rules and usually describe how to raise a complaint.
Before you write to them, it helps to:
- Keep screenshots and dates of the transactions or messages involved.
- Reread the sweepstakes terms on coin expiration, playthrough requirements and redemption minimums.
- Check that your identity details match your account, since mismatches commonly delay redemptions.
We can't promise any particular outcome with an operator, and we don't give legal advice. If a dispute is serious, official consumer protection resources in your state are a sensible next step.
Checking availability in your state
Sweepstakes casinos are governed mainly by state law, and operators choose which states to serve. Availability changes, and some states restrict or prohibit these sites. Minimum ages are commonly 18 or 21 depending on the operator and location. We can tell you where we found a detail, but the operator's current terms and your state's rules have the final say. If you'd like to see how we cover gaming options beyond the sweepstakes model, you can also read our guide to trusted non GamStop casinos, which is aimed at a different market.
Support if play stops being fun
Sweepstakes games are chance-based and outcomes are never guaranteed. If play is causing stress or costing more than you can afford, consider taking a break, using limits or self-exclusion tools where the operator offers them, or installing gambling blocking software. The National Council on Problem Gambling and Gamblers Anonymous both offer confidential help in the US. Adults only: these sites are not for anyone under the legal age.
What to expect after you write
A person reads each message. We can't promise a response time, and we may not be able to reply to every message, but we prioritize factual corrections and safety concerns. If you report an error, we verify it against the operator's official terms before changing a page. Fact-checking on the site was last updated on Sep 30, 2026.
How we're funded
Best Sweepstakes Casinos may earn commission when readers sign up through links to operators we cover. That doesn't determine our rankings or ratings, and it doesn't stop us from noting an operator's drawbacks. If you think a page fails that standard, we want to hear about it.